Privacy Policy and Personal Data Processing Regulations

Sole Proprietor Norenko Volodymyr Hennadiiovych
Last updated: December 9, 2025

1. General Provisions

1.1. These Regulations and Privacy Policy (hereinafter referred to as the “Policy”) establish the procedure for collecting, storing, using, processing, and protecting personal data received by Sole Proprietor Norenko Volodymyr Hennadiiovych (hereinafter referred to as the “Controller” or “we”) from personal data subjects (hereinafter referred to as the “User” or “personal data subject”) while using the website https://fitocentr.com.ua/, as well as in the course of business activities.

1.2. This Policy has been developed in accordance with the Law of Ukraine “On Personal Data Protection” and other applicable laws and regulations.

1.3. The Policy is mandatory for all employees of the Controller who have access to personal data or participate in its processing.

1.4. By using our website, providing personal information, placing an order, or submitting an inquiry, the User confirms that they have read this Policy and agree to its terms.

2. Definitions

The following key terms are used:

  • personal data — any information relating to an identified or identifiable individual;

  • processing of personal data — any operation performed on personal data, including collection, storage, use, transfer, deletion, and other actions;

  • personal data controller — Sole Proprietor Norenko Volodymyr Hennadiiovych;

  • consent of the personal data subject — a voluntary expression of the individual’s permission to process their data;

  • third party — any person or entity to whom data may be lawfully transferred;

  • website — the Controller’s online resource through which personal data is processed;

  • special categories of data — data concerning health, political opinions, religious beliefs, sexual life, and similar information. The processing of such data is prohibited.

3. Categories of Personal Data Processed

3.1. We may collect the following User data:

Data provided voluntarily:

  • first and last name;

  • phone number;

  • email address;

  • delivery address;

  • information submitted through feedback forms;

  • information required to process orders.

Technical data collected automatically:

  • IP address;

  • browser and device information;

  • cookies;

  • date and time of visits;

  • behavioral data, including pages viewed.

Financial data not stored by us:

We do not store bank card details or other banking credentials. Payments are processed by certified payment systems.

4. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

  • processing orders and fulfilling civil-law obligations;

  • communicating with Users;

  • delivering products and providing services;

  • maintaining accounting and tax records;

  • improving the website’s functionality and services;

  • sending marketing communications with the User’s consent;

  • ensuring security and preventing fraud.

5. Consent of the Personal Data Subject

5.1. The User provides consent to the processing of personal data:

  • when placing an order;

  • when completing forms on the website;

  • by selecting the “I agree to the terms” checkbox;

  • by sending a message via email or messaging applications.

5.2. The Controller does not process special categories of personal data.

6. Sources of Data Collection and Database Location

6.1. Data is collected through the website, by email, by telephone, or during the User’s interaction with the Controller’s services.

6.2. The personal data database is located at the Controller’s place of business.

7. Transfer of Personal Data to Third Parties

Personal data may be transferred to:

  • delivery service providers;

  • payment service providers;

  • hosting providers;

  • public authorities in cases provided for by law.

Personal data is transferred only when necessary.

8. Rights of the Personal Data Subject

The User has the right to:

  • know the sources from which their data was collected;

  • receive information about the processing of their data;

  • request the correction or deletion of their data;

  • withdraw their consent;

  • restrict the processing of their data;

  • receive a copy of their data;

  • contact the competent authorities if their rights are violated.

Requests are reviewed within 10 business days from the date of receipt.

9. Personal Data Protection

The Controller ensures:

  • the use of technical information security measures;

  • restricted employee access to personal data;

  • internal monitoring of compliance with applicable legislation;

  • the continued confidentiality of personal data after an employee’s dismissal;

  • the storage of personal data only for as long as necessary for the purposes for which it is processed.

10. Cookies and Internet Technologies

The website uses:

  • cookies;

  • log files;

  • web beacons;

  • analytics tools.

The User may disable cookies in their browser settings.

11. Changes to the Policy

We may update this Policy. Any changes take effect from the moment they are published on the website.

12. Contact Information

Sole Proprietor Norenko Volodymyr Hennadiiovych

📞 +38 068 898 67 67
📞 +38 093 808 53 30
📞 +38 095 668 34 38

📧 Email:
✉️ fitocentrnz@gmail.com
✉️ wellnes.shop@fitocentr.com.ua

📍 Address:
🏠 52 Shevchenka Street, Khrystynivka, Ukraine